Privacy policy.

Last Updated: 2025-05-01

Jade Controls ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data and other information related to our Machine Learning Price Optimization Service (the "Service"). By using our Service, you agree to the terms of this Privacy Policy.

If you have any questions or concerns regarding this Privacy Policy, please contact us at privacypolicy@jade-controls.com

1. Information We Collect

1.1 Personal Data
When you sign up for or use our Service, we may collect the following personal data:

  • Contact Information: Name, email address, company name, and phone number.

  • Billing Information: Payment details, billing address, and other necessary data for processing payments.

  • Account Information: User credentials, including usernames and passwords used to access the Service.

1.2 Non-Personal Data
We may also collect non-personal data related to your usage of the Service, including:

  • Usage Data: Information about how you interact with the Service, including session duration, IP address, device type, browser type, and other technical details.

  • Product Data: Data related to your pricing strategy, including product names, categories, prices, inventory, and transaction history.

  • Behavioral Data: Data generated from the machine learning models, including pricing optimization outputs and adjustments.

1.3 Data from Third Parties
In some cases, we may receive data from third-party sources, including:

  • Public Sources: Data from publicly available sources or databases that help us improve our pricing models.

  • Integrated Systems: Data shared with us by third-party systems you integrate with our Service (e.g., point-of-sale systems, customer relationship management (CRM) tools, etc.).

2. How We Use Your Information

We use the data we collect for the following purposes:

2.1 Providing and Improving the Service

  • Price Optimization: To provide personalized pricing recommendations and optimization solutions tailored to your business and industry.

  • Customer Support: To respond to your queries, provide customer support, and improve the overall user experience.

  • Service Improvements: To monitor and analyze Service performance, identify issues, and make improvements.

2.2 Marketing and Communication

  • Marketing: To send you promotional emails or newsletters related to the Service, based on your preferences and consent. You can opt-out of marketing communications at any time.

  • Service Updates: To notify you of changes to the Service, including new features, updates, or policy changes.

2.3 Compliance and Legal Obligations

  • To comply with applicable laws, regulations, and legal obligations, including responding to lawful requests from public authorities, law enforcement, and regulatory agencies.

  • To protect our rights, property, or safety, and that of our users or the public.

3. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. After the retention period, we will delete or anonymize your personal data.

If you wish to request the deletion of your data, please contact us using the information provided below.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. However, we may share your information in the following situations:

4.1 Service Providers
We may share your personal data with third-party service providers who assist in operating and improving our Service, including cloud hosting providers, data analytics firms, and payment processors. These third parties are bound by confidentiality agreements and are not permitted to use your data for any other purpose.

4.2 Business Transfers
In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. You will be notified via email or prominent notice on our website of any change in ownership or use of your personal data.

4.3 Legal Requirements
We may disclose your personal data if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

5. Data Security

We take data security seriously and employ industry-standard security measures to protect your personal data. These include:

  • Encryption: We use encryption protocols (such as SSL/TLS) to secure data during transmission.

  • Access Controls: We restrict access to personal data to authorized personnel only, who require access to perform their job functions.

  • Regular Audits: We conduct regular security audits and assessments to ensure the integrity and security of our systems.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the following rights regarding your personal data:

6.1 Access and Correction
You have the right to access and request a copy of your personal data. You can also request that we correct any inaccuracies in the data we hold about you.

6.2 Data Deletion
You can request that we delete your personal data in accordance with applicable laws. Note that some data may need to be retained for legal or business purposes.

6.3 Opt-Out of Marketing Communications
You can opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

6.4 Data Portability
If applicable, you may request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.

6.5 Right to Object
You have the right to object to certain uses of your personal data, including processing for direct marketing purposes or based on our legitimate interests.

To exercise any of these rights, please contact us at privacypolicy@jade-controls.com.

7. International Data Transfers

We may transfer your personal data to countries outside of your country of residence, including to countries that may not have the same level of data protection laws as your own. By using the Service, you consent to such transfers, and we will take appropriate measures to ensure that your personal data is protected in accordance with applicable laws.

8. Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as web beacons and pixels) to improve the performance of our Service, understand how users interact with our Service, and deliver targeted advertising.

You can control cookie settings through your browser or device settings. However, disabling cookies may limit your ability to use certain features of the Service.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the "Last Updated" date will be revised. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Jade Controls
Email: privacypolicy@jade-controls.com

By using our Machine Learning Price Optimization Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.